- Free delivery service for purchases up to HK$400 to office areas or self pick-up at SF Express Centres.
- Also with some residential areas at free of charges, please give us address for checking in advance. If necessary, please pay extra fee directly to the delivery man.
- Delivery is not available to Airport, Lantau Island and outlying islands. Please contact us to check if your address is included for free delivery services.
- For purchase amount below HK$400, an additional HK$50 service charge is required.
- After we have received your order and payment, deliveries will be arranged during working hours. For special delivery date and time arrangement requests, please contact us.
- Payment Methods
Select PayPal Checkout in your Shopping Cart or pay now to:
Bank Name: The Hong Kong and Shanghai Banking Corp. Ltd.
Account Number: 497-213041-838
Account Name: New Base Trading Co.
- Please contact us to check stock availability before making payment.
+852 2415 1258
+852 5512 5059
Returns & Refunds Policy
- Will email or Whatsapp for confirmation after receive order.
- Items cannot be returned or refunded for non-quality reasons. If the items you receive have quality issues, please contact us within 2 days upon receipt. Items must be returned with original packaging.
- If out of stock after paid, we will refund or you can change with different items, we will contact you for details.
- Refund to your relevant payment account which you applied to settle the payment or other means as agreed with you, the refund process will take within 7 working days upon confirmation.
- If there is any dispute, New Base reserves the right of final decision.